Calendar & appointments
Bookings, changes, cancellations and availability
22 guides
Create an appointmentCreate a future appointment and verify the saved record. The initial booking notice differs from later reminders; saving or a Confirmed status does not prove the customer received WhatsApp.Change or cancel an appointmentOpen the correct appointment in the calendar and check its status before changing it.Delete an incorrect appointmentDeletion is irreversible and does not notify the customer; cancelling a booking is a separate action.No appointment times appear: what to checkCheck the exact location, date, service and professional; an empty screen or reopening time does not confirm availability.Close the business for time offCalendar closures block new bookings and show affected appointments.Find an appointment in historyCheck date, professional and status filters before concluding an appointment is missing.Record attendance and check the receiptCame and Late complete the service; No show records absence. Check the result before continuing.Record a service already performedOnly the owner records the actual date and interval of a finished service, without confirmations or reminders.Correct the service on a completed appointmentThe owner corrects the service while preserving customer, professional, interval and completed status.Add extra services to an appointmentRecord extras and their professional without changing the booked interval. Saving extras is a separate action.Use the calendar on desktop and mobileChoose the date, view and professional, understand appointment cards and find the actions. The new desktop design and classic view arrange their controls differently.Block hours and remove blocksBlock hours and remove blocksRegister and charge a walk-inRegister and charge a walk-inBook an exception outside working hoursBook an exception outside working hoursReview an overlap authorizationReview an overlap authorizationRead the agenda across locationsRead the agenda across locationsEdit notes, type and times in HistoryEdit notes, type and times in HistoryReassign a pending appointment to another customerReassign a pending appointment to another customerHow customers find, move or cancel their bookingHow customers find, move or cancel their bookingHow a customer books on the public pageHow a customer books on the public pageCorrect an appointment’s agreed totalChange the total from History while preserving the customer, professional, service, date, time and status.Worked example: one future appointment and checking the resultA fictional case shows how to choose customer, service and time, save one booking and separate its outcome from customer notification.
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