Calendar & appointments

Reassign a pending appointment to another customer

Where do you use Acomply?

Step by step

Open “Calendar” from the sidebar.
As owner open the pending booking and verify its owner. If only name/contact is wrong, correct that person’s profile; changing customer reassigns the booking rather than correcting contact details.
In Calendar or History’s editor search and select the correct new profile. Check service, professional and time; do not invent a profile or choose by a similar name alone.
Save once. The system prepares confirmation for the new person and cancellation for the previous one; a same-save time change is included in the appropriate notices. This does not guarantee delivery.
Reopen and check new customer, date/time and professional. If someone else edited it or an error appeared, reload before retrying to avoid undoing a recent reassignment. Do not share the previous customer’s private link with the new one.

Feature availability depends on your plan and permissions.