Calendar & appointments

Correct the service on a completed appointment

The owner corrects the service while preserving customer, professional, interval and completed status.

Where do you use Acomply?

Step by step

Open “Calendar” from the sidebar.
As owner, open the completed appointment in Calendar and check customer, professional, date, interval and charge. This correction changes the service; it does not reschedule performed work.
If a receipt is already issued, review and void it first using Void, after reading the confirmation. Retain the correction reason for your records. An issued receipt prevents changing the amount.
Choose the service actually performed and select “Correct service”. Wait for confirmation. The operation checks and updates price, kit and commission while preserving customer, professional, actual interval and completed status.
Reopen the appointment and check service, total and commission, then generate a replacement receipt if needed. Also check extras and sales: a completed sale can block a correction that would lose its allocation.
If a receipt, linked-sale or conflict error appears, follow the warning and reload the appointment before retrying. Do not delete and recreate an appointment to correct a real service.

Feature availability depends on your plan and permissions.