Calendar & appointments

Correct an appointment’s agreed total

Change the total from History while preserving the customer, professional, service, date, time and status.

Where do you use Acomply?

Step by step

Open “History” from the sidebar.
As owner, open “History” in the correct location and find the appointment. Check the customer, professional, service, date and status before choosing “Edit”.
This price correction is unavailable for appointments with “Cancelled” or “No Show” status. An issued receipt also blocks it: review the receipt correction guide before deciding whether to void anything.
In the form, change only “Total Cost” to the actual agreed total. Keep the customer, professional, service, date, times and status unchanged; changing them can have other effects.
If saved extra services exist, this field is the total for the whole appointment. The system preserves their amounts and adjusts the main service with the remainder. The total cannot be below the sum of the extras.
Choose “Save”, wait for the result and read the appointment again. Check the saved total and extras. Commission is recalculated with the correction; do not change it manually to balance the amount.
If the message says the appointment changed, reopen its current version and review before saving again. If completed product sales block the correction, ask for help preserving those sales; do not delete them to force the change.
If a connection error leaves the save outcome unclear, read the current total first. A price edit is not a payment and does not guarantee that a receipt was issued or replaced.

Feature availability depends on your plan and permissions.