Help centre
Go to Acomply

Calendar & appointments

How a customer books on the public page

How a customer books on the public page

Step by step

  1. Share the correct location’s link or QR; the customer opens its public page and checks the business name. They can start with a service or a professional. A personal link can preselect that professional.
  2. Choose the service and review description, displayed price and duration. Optional products can be skipped or selected; they are reserved to pay at the shop, not already-paid purchases. Consultation requirements or unpublished prices need agreement with the shop.
  3. Select a professional who offers the service, then an available date/time. With several professionals one must be chosen; a sole eligible professional may be selected automatically. Changing professional/day clears the time. Loading failure does not mean every slot is occupied.
  4. If signed out, Continue opens customer login. Use the identity associated with previous bookings and complete any requested phone verification. A complete selection may submit automatically after login; wait for the outcome before clicking again.
  5. Confirmation should show saved service, professional, date/time and total. Also check My bookings. When online payment is required, checkout can open and the booking remains pending until confirmation; starting payment or receiving a message does not prove payment.
  6. If a slot is taken choose another and review again. At a daily limit inspect the existing booking and use Reschedule when allowed, without creating another identity. For an uncertain outcome check My bookings or ask the shop before retrying; WhatsApp delivery is not guaranteed.

Feature availability depends on your plan and permissions.

Need a hand?

Find guidance in our articles or contact our team.

Contact support