Mía
What she can do and how to connect her tools
46 guides
Mía is not replying: what to checkFirst check whether all customers or just one are affected; then review location, connection, activation and pauses.A customer receives duplicate replies alongside MíaCheck WhatsApp Business automation and who is replying before disconnecting Mía.Pause Mía for one customer and reply yourselfInbox contact pauses and Settings exclusions share one mechanism. Temporary human-reply silence and the whole-location switch are separate.Spam, cooldowns and blocked customersReview automatic abuse blocking separately from exclusions and temporary flood protection.Rate a Mía answer and ask for supportSave feedback on an answer or prepare a support summary. Opening the summary does not send a message automatically.Exclude a contact from Mía and restore repliesStop automatic customer WhatsApp replies for a selected contact in this location. Inbox contact pauses use the same exclusion mechanism.Reply yourself on Instagram, Messenger or TelegramA manual reply pauses Mía in that conversation; an uncertain send needs review before another reply.
Need a hand?
Find guidance in our articles or contact our team.