Inventory

Add, replace or remove product photos and videos

Media actions save separately from product details; cancelling the form does not undo an upload.

Where do you use Acomply?

Step by step

Open “Inventory” from the sidebar.
As owner, create and save the product first, then open Edit in the correct location. Inventory media uses product access on all current plans; storage must be available. Choosing a file starts its own upload.
Use Upload/Replace photo for JPG, PNG or WEBP up to 4MB. Wait for Photo updated and reload to verify the saved image. Remove photo clears it immediately without a confirmation dialog. Separately Save any name, description, price or stock edits.
Upload/Replace video accepts MP4, WEBM or MOV up to 15MB. Wait for confirmation and inspect playback after reopening. Remove video clears it immediately. Public cards play a muted video on desktop hover; touch devices may keep the still image.
If Generate with AI is offered on Élite, it needs a saved product photo, available service and video allowance. It saves a successful generated video on the product. A coming-soon/unavailable notice means no usable generation; use your own upload or contact support.
After a timeout or upload error, reopen the product before repeating: media may have saved even if confirmation was lost. Check file type/size and remaining allowance. Public shop visibility still needs Élite, active product and stock; an upload does not publish or send a campaign.

Feature availability depends on your plan and permissions.