Help centre
Go to Acomply

Inventory

Review product sales

Distinguish paid, reserved and cancelled sales before comparing totals.

Step by step

  1. Open “Product sales” from the sidebar.
  2. As owner open “Product sales” on Maestro or Élite. Choose 7, 30 or 90 days and a status. Rows use the sale creation date, not the appointment date or the time payment was recorded.
  3. All shows sold and awaiting-payment rows; use the separate cancelled filter to see cancellations. Period indicators include each status and stay the same when changing the filter. The list shows up to 200 sales: totals may include more records than visible rows.
  4. Only reserved rows offer Collect and Cancel in this report; pressing them applies directly without a confirmation dialog. Check product, customer, quantity and payment before collecting. Collection checks stock and completes the sale; cancellation removes an unpaid reservation without a stock return. To cancel a paid sale, use Calendar’s completed-sale action and confirmation. Neither action refunds a bank payment.
  5. After an action check status, stock and appointment total. An issued receipt blocks marking reservations paid or cancelling completed sales until that document is voided; correct products, reissue and check the PDF. Cancelling an unpaid reservation changes neither invoiced value nor stock.

Feature availability depends on your plan and permissions.

Need a hand?

Find guidance in our articles or contact our team.

Contact support