Mía
Pause Mía or disconnect WhatsApp
Pausing replies keeps the connection; Disconnect removes the saved own-number connection and turns Mía off.
Step by step
- Open “Settings” from the sidebar.
- As owner, check the active location and open WhatsApp and Mía in Settings. Identify the connected business number before changing it.
- To handle conversations yourself temporarily, turn off Mía and wait for the pause confirmation. The number stays connected. This control stops automatic customer replies for that location; the registered owner assistant has separate access.
- If the connection failed, use Reconnect when offered. The old connection is replaced once Meta confirms the new one; disconnecting first is unnecessary.
- Choose Disconnect when you intend to remove that own-number connection. The button starts the action directly. On completion, Acomply clears its saved connection details, returns to Acomply-number mode and turns off Mía automatic replies.
- Wait for the result, then reopen or refresh Settings to check the number and Mía status. If an error appears or completion is uncertain, check the state before repeating; the local change does not establish that Meta removed all access.
- To use your number again, reconnect it and review activation requirements. Connecting alone does not guarantee Mía is replying; confirm her current status.
Feature availability depends on your plan and permissions.