Mía

Connect your Telegram Business account

Verify the account through the link, grant bot permissions and confirm the proposed identity back in Acomply.

Step by step

1. Open “Settings” from the sidebar.
2. As owner, check the active location and open Settings → Identity. Find the channel card if it is available for your account. In Mía on Telegram, review availability. A visible section or saved connection does not mean automatic replies are available.
3. If Connect Telegram is offered, use it and follow Open Telegram. The link verifies this session’s account and lasts ten minutes; do not share it or paste its code into Help. If it expired, start again from the section.
4. In your Telegram Business account, connect the Acomply bot and allow replies only in the customer chats you choose. Use the bot identified by the flow. Return to Acomply and wait for account and permission verification.
5. Read the proposed account’s name, @username if present and identifier. Verify it is the correct business before choosing Confirm this account. While verification is pending or the identity does not match, do not confirm a different account to proceed.
6. After confirmation, check the connected account. Mía stays off on connection; enabling Mía replies is a separate action and requires the current controls to allow it. Respect availability and allowance notices.
7. Open conversations when offered. Telegram can confirm acceptance of a send; this integration does not confirm the customer received or read it. Review an uncertain outcome before repeating a reply.
8. Turning the switch off keeps the connection. Disconnect stops Mía in Acomply; to also remove bot access, remove it from connected accounts in Telegram. These are separate actions. Refresh Acomply to check the local result.

Feature availability depends on your plan and permissions.