Mía
Block hours and review affected appointments through WhatsApp
A closure and cancelling existing appointments are separate actions.
Step by step
- From your linked personal number, write to the connected WhatsApp of the correct location. Active Élite access is required. This assistant can make changes; check the location and record before requesting an action.
- Specify date, hours or full day, reason and whether the closure affects the whole location or one professional. First request affected appointments. Also review Calendar: the WhatsApp bulk-cancellation list only includes scheduled appointments and may omit confirmed ones.
- Confirm the closure only when date, range and scope match your intention. Creating it does not cancel existing appointments. To cancel and notify, request that second action for the reviewed list. The assistant can execute actions; do not assume every request has a confirmation screen.
- Afterward, check the closure and each appointment in Calendar or History. A batch can have partial results and undelivered notices. A closure does not automatically transfer customers. To reopen hours, edit or remove the closure in Calendar and review appointments separately.
- Reopen the record in the dashboard and check each saved value. After a missing reply or error, inspect state before repeating: a missing reply does not mean the change failed. Contact support if the outcome remains uncertain.
Feature availability depends on your plan and permissions.