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Use Looks AI on the customer page

Show customers how to preview a look with a photo. Available with Maestro or Élite for compatible, enabled businesses; it is a simulation, not a booking.

Step by step

1. Check the location and open its customer link from Home. On the public page, open Looks AI when shown. Men’s hair, nails and beauty businesses have different experiences; other business types may not offer this feature. The location and feature must be available for access.
2. The customer must sign in to an account for that page; a valid session can use WhatsApp, email or Google. Read the trial and balance notice before generating. The first free preview uses the business allowance; afterward, paid customer credits may be needed when purchasing is available. Reopening the page does not provide unlimited previews.
3. Click “Start” and choose a clear photo. On a computer, select a file or drag it into the upload area; on a phone, use “Gallery” or “Camera”. Use a well-lit frontal selfie for hair, or hands with visible nails for nails. Use JPG, PNG or WebP up to 8 MB.
4. For men’s hair, uploading the selfie starts a hairstyle comparison. For beauty, choose eight-look comparison or upload inspiration. For nails, choose a business design, an Acomply style or your inspiration; review shape and length, then click Try this design. Read which action starts generation before proceeding.
5. Wait on the generation screen without closing, refreshing or repeating the request. When the result appears, compare it with the chosen style. The image is a preview: the professional must confirm technique, price, duration and achievable result before the service.
6. If Share is offered, you can share the result with the professional. The booking button opens the booking flow and may preselect a service; you must still review service, professional, date and time and finish booking. A generated image or clicking Book alone does not confirm an appointment.
7. If access is missing, check sign-in, supported business type, availability and balance. After failure or delay, read the notice and check for an existing result before generating again: a new generation may use another preview. For pending payment, check that payment before another purchase; contact support if balance cannot be confirmed.

Feature availability depends on your plan and permissions.