Mía

Give Mía correct business and service information

Mía answers from saved business data. Correct that data when a price, inclusion, address or schedule is wrong.

Step by step

1. Open “Settings” from the sidebar.
2. As owner, check the active location and identify the incorrect answer. Note the service, date and professional involved; another location’s information does not update this one.
3. In “Services”, open the service and choose Edit. Fill Description with real inclusions, exclusions and preparation instructions. Review any AI-generated draft before using it; its suggestions are not proof.
4. Check the saved price, price range, promotion and duration, then save the service and reopen it. A description does not replace price or duration fields and does not rewrite old appointments.
5. For location questions, update address, map link and phone in Settings → Business and save. For hours or missing times, also review the professional’s shifts, assigned services and Calendar closures; open does not mean a free slot.
6. Review booking and cancellation rules in Business, save the relevant block and reopen it. These stored limits are authoritative; putting a different rule into the welcome message does not change them.
7. Ask a specific informational question in a controlled conversation, such as what the service includes, without requesting a booking. Compare the answer with saved data. Current customer WhatsApp replies are Spanish; translated Help guides do not change that.
8. There is no general FAQ-file upload for this WhatsApp assistant. Tone and greeting guide style, not arbitrary knowledge. If a fact remains wrong, share the location, question and saved value with support; do not invent an answer or recreate appointments.

Feature availability depends on your plan and permissions.