Customers
Find customers by segment or birthday
Find customers by segment or birthday
Step by step
- Open “Clients” from the sidebar.
- In Customers choose All, Top, Inactive or Never visited and combine with name/email/phone search. If opened from a professional’s retention card, clear that professional filter to read the whole location.
- Top ranks completed-appointment lifetime spending; Inactive requires a completed visit more than 60 days ago; Never visited means no completed visit. A pending booking does not establish attendance.
- Upcoming birthdays appears when birth dates are saved. To add one, the owner edits the profile and saves Date of birth when enabled; do not invent a date to appear in the list.
- Open the card/row and check identity before contacting. WhatsApp links prepare a manual message that you review and send. Filtering or opening a link does not start a campaign or record marketing consent.
- If someone is missing, choose All, clear search and verify location/professional. A birthday-widget error does not establish missing dates; inspect the profile. Automatic birthday notices are configured separately.
Feature availability depends on your plan and permissions.