Customers
How a customer reviews a completed visit
How a customer reviews a completed visit
Step by step
- The customer signs in and opens My bookings→History. Find the completed visit and Leave a review when shown; pending bookings are not evidence of performed service.
- Check service/professional and select stars for Service and Result. Both rows need a choice, so Send stays disabled if only one is rated.
- An optional comment can be added; press Send once and wait for Review sent. Selecting a star alone does not submit.
- On failure/already-reviewed notices reload before retrying. Customer submission and owner Reviews management differ; do not invent ratings to fill history.
Feature availability depends on your plan and permissions.