Customers

Update customer details and verify a new phone

Update customer details and verify a new phone

Step by step

1. The customer signs into their public account and opens Profile→Edit details. Check business/person; owner profile editing is separate.
2. They can edit available name, gender and WhatsApp fields; displayed email is not a free identity edit. Press Save to submit.
3. A new number may need verification using the code sent to it. Number verification and name/gender saving are separate steps; if the second fails, the phone may already be updated.
4. Return to Profile and check all values before retrying. If another profile uses the contact, follow the warning and request review rather than overwriting others; do not share codes or create another customer to bypass it.

Feature availability depends on your plan and permissions.