Customers
Recover a customer account password
Recover a customer account password
Step by step
- The customer opens email sign-in on the public page and Forgot password. Owner password and WhatsApp sign-in are different flows.
- Enter that account’s email and Send link. Check inbox/spam; accepting a request does not prove delivery or disclose that the account exists.
- Open the received link and set a password meeting requirements. Use the newest link; request another from the same business if expired/used.
- Sign in with the same email and check bookings. Keep passwords/private links/codes out of Help; Google or WhatsApp users should inspect that method rather than inventing an email account.
Feature availability depends on your plan and permissions.