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Recover a customer account password

Recover a customer account password

Step by step

  1. The customer opens email sign-in on the public page and Forgot password. Owner password and WhatsApp sign-in are different flows.
  2. Enter that account’s email and Send link. Check inbox/spam; accepting a request does not prove delivery or disclose that the account exists.
  3. Open the received link and set a password meeting requirements. Use the newest link; request another from the same business if expired/used.
  4. Sign in with the same email and check bookings. Keep passwords/private links/codes out of Help; Google or WhatsApp users should inspect that method rather than inventing an email account.

Feature availability depends on your plan and permissions.

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