Customers
Explain customer account sign-in
Explain customer account sign-in
Step by step
- The customer opens My account/Sign in on the public booking page. This is customer access, not owner dashboard or collaborator invitation. Use the original identity to find bookings.
- For WhatsApp choose country code/own number, request the code and enter the 6 received digits. Add name only if asked. Do not share the code with the owner or support.
- For email use email/password; on a phone the email option may need expanding. Without an account choose Create account and required fields. Google is another option when shown; choose the correct account.
- Afterward check name and My account/My bookings before booking again. An empty account needs business/identity review; it does not mean a booking under another account was deleted.
- If code delivery fails, check number/email and notice. Wait for the shown resend delay and request manually; do not flood attempts or invent numbers.
- To sign out of the public account open Profile and Log out; verify access is requested afterward. Total bookings are not completed service counts: inspect each visit/status.
Feature availability depends on your plan and permissions.