Customers

Delete a customer’s public account

Delete a customer’s public account

Step by step

1. The person signs into the business’s customer account and opens Profile→Delete account. This differs from deleting the business or manually deleting a booking in the owner dashboard.
2. Read confirmation: this location’s profile is anonymized now and personal-data deletion is scheduled in 30 days; some history may remain without personal details. It does not promise refunds or automatic cancellation of every booking.
3. Confirm only the correct account and wait for success/sign-out. Arrange handling of pending bookings with the business first; account deletion does not replace that agreement.
4. On failure check authentication/account state before retrying. Keep private links/passwords out of support; this affects this location’s own data, not another person’s.

Feature availability depends on your plan and permissions.