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Plan & account

Change a web plan and review its quote

A quote does not change the plan; confirm amount/date before the real action.

Step by step

  1. Open “Plan & top-ups” from the sidebar.
  2. As owner, open Plans and check provider, current plan and pending change. Use this for direct web plan cards; follow store or Stripe guides otherwise.
  3. Select target plan and read quote: upgrade/downgrade, amount and date. Downgrade can be scheduled; extra locations may need archival first.
  4. Cancel closes the quote without approval. To proceed, confirm that exact change. If amount/date changes, obtain and review a new quote; do not force the old one.
  5. If Wompi opens, payment is a separate real step. If scheduled or applied without checkout, verify notice, plan and date on reload.
  6. After plan/location/quote errors inspect state before retrying. A submitted request is not an applied change; do not pay again while the prior payment is uncertain.

Feature availability depends on your plan and permissions.

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Find guidance in our articles or contact our team.

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