Plan & account
Change a web plan and review its quote
A quote does not change the plan; confirm amount/date before the real action.
Step by step
- Open “Plan & top-ups” from the sidebar.
- As owner, open Plans and check provider, current plan and pending change. Use this for direct web plan cards; follow store or Stripe guides otherwise.
- Select target plan and read quote: upgrade/downgrade, amount and date. Downgrade can be scheduled; extra locations may need archival first.
- Cancel closes the quote without approval. To proceed, confirm that exact change. If amount/date changes, obtain and review a new quote; do not force the old one.
- If Wompi opens, payment is a separate real step. If scheduled or applied without checkout, verify notice, plan and date on reload.
- After plan/location/quote errors inspect state before retrying. A submitted request is not an applied change; do not pay again while the prior payment is uncertain.
Feature availability depends on your plan and permissions.