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Plan & account

Plan, renewal and plan changes

Account plan and payment provider determine the options shown.

Step by step

  1. Open “Plan & top-ups” from the sidebar.
  2. Check the account and open “Plans”. Read the current plan, price, payment provider and any pending change before selecting another plan.
  3. When selecting a change, read the confirmation’s amount and effective date. An upgrade may charge a difference; a downgrade may be scheduled. Follow the displayed provider-specific result instead of assuming immediate application.
  4. With several locations, leaving Élite may require archiving additional locations first. Review the notice and billing location; do not delete locations to replace an archive step.
  5. For renewal and payment methods, open “Plan & account”. For App Store or Google Play subscriptions, use that store’s options inside the app. Check final status and history before attempting another payment.

Feature availability depends on your plan and permissions.

Need a hand?

Find guidance in our articles or contact our team.

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