Plan & account

Acomply payment history

Review subscription and pack payments, their status and available receipts here.

Where do you use Acomply?

Step by step

Open “Billing” from the sidebar.
As owner, open “Billing” and check account/location. This is Acomply payments, not client sales/invoices.
Identify the row by concept/date/amount/currency/provider/status. A missing amount is insufficient evidence, not a zero payment.
For web payment open its receipt; Stripe can open a hosted invoice. Apple/Google use store history and original currency. An Acomply PDF is not a DIAN electronic invoice.
Complete payment can lead to a pending pack or Meta charge depending on the row. Check concept first; one charge is not a different resource purchase.
Pending does not mean rejected. If charged, check plan expiry or applied balance and retain reference for support before another payment. Return alone does not prove credit application.

Feature availability depends on your plan and permissions.