Plan & account

Renew or pay the plan with Wompi

Check plan, amount and existing payment before another renewal.

Step by step

1. Open “Plan & top-ups” from the sidebar.
2. As owner, open Plans or Plan and account in the browser. Use this guide for the shown web Wompi option; native apps and other providers have separate controls.
3. Review current plan, status, date and amount before Renew or Pay. If a charge is pending or you have a bank receipt, check that payment in History instead of another.
4. Press once. Wompi opens; review reference/amount and complete payment only if authorized. Opening checkout does not confirm charging.
5. On return, wait for the exact payment check and inspect plan state/new expiry. Returning from Wompi or previously active access does not confirm this renewal.
6. If payments are unavailable or pending, retain reference/notice and use support. Do not repeat payment to clear a waiting or suspension screen.

Feature availability depends on your plan and permissions.