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Plan & account

Request account deletion and review cancellation

This destructive action differs from unpublishing or archiving a location.

Step by step

  1. Open “Settings” from the sidebar.
  2. As owner, open Plan and account → Danger zone only to delete the account. Review needed data/subscriptions first; do not use deletion to change plan or pause bookings.
  3. If the account is grouped or membership cannot be checked, the form is blocked and support is required. Do not archive/delete locations to bypass it.
  4. When allowed, open the request, read scope/retention period and type the exact shown business name. Confirmation starts deletion request and logs you out; it is not a test.
  5. Check the cancellation email sent to your account. Before final purge its link permits cancellation within the shown period; keep the email and verify the link result.
  6. A request is not automatic cancellation of all Apple/Google/other-provider purchases. Review subscriptions with their provider and use support if email is missing or outcome uncertain.

Feature availability depends on your plan and permissions.

Need a hand?

Find guidance in our articles or contact our team.

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