Notifications

Configure owner and professional alerts

Owner email, device notifications and professional reminders are enabled separately.

Where do you use Acomply?

Step by step

Open “Settings” from the sidebar.
As owner, open Notifications in the correct location. Owner email saves on click and silences only redundant booking email that honors the preference.
Operational, money or security email can continue. This switch does not turn off push, WhatsApp, dashboard bell or client email.
In professional reminders enable/disable and select 15, 30 or 60 minutes when active. Each choice saves on interaction; wait and reopen to verify.
The assigned professional must enable alerts on their device via My profile. Your activation/test does not prove their alerts.
“Alert me about possible no-shows” is a separate option and is off by default. When enabled, it checks appointments still scheduled after their whole interval has ended; an appointment already recorded as alerted does not generate the alert again. It is not proof of absence: check actual attendance before changing status.
Keep appointment statuses current. If you do not mark performed visits, you can receive unnecessary alerts. Review requests have a separate switch and can send the customer a real WhatsApp; review it separately.
After error reload and inspect each preference before retrying. Saved preferences do not prove delivery/reading; use support with notice type/device if persistent.

Feature availability depends on your plan and permissions.