Your business

Example: work in Centro and Parque without mixing their data

Help does not change prices: it guides you to edit them yourself in each dashboard location. The Owner assistant on WhatsApp is separate and the browser selector does not reroute it. Check context, links and top-ups.

Step by step

1. Open “Settings” from the sidebar.
2. This Help chat does not make the change; you save it yourself in Services. Fictional case: A = Centro and B = Parque belong to one account; Alex has an appointment in A. You want to change a service price only in B. These names are illustrative, not existing locations or customers; follow the example with your actual locations and records without creating another account or test data.
3. As owner, open Settings → Business → “Your locations” and identify A and B by name, city and status. They share your login and one plan bill; you do not need to sign up again. Creating another location requires Élite. If B needs setup, use “Configure this location” and review its services, team, hours and address before publishing it.
4. To edit B, open “Switch location”, select Parque and wait for the reload. Check the selector shows B and its data before opening Services. If a verification error or “Read only” appears, use the offered recovery or permitted viewing options; do not save assuming the switch worked.
5. In B’s Services, open the correct service, change its catalog price for new bookings and save. Reopen that service to verify the value. Then return to A and check its service; editing B does not automatically update it. Each location keeps its team, services and catalog, calendar, customer profiles and settings; check what exists in each.
6. To review Alex’s appointment in A, select Centro, check the context and open Calendar. Find it there and verify customer, service, professional and time. Do not move or duplicate the booking into B to find it; appointments and profiles are not automatically copied or transferred between locations. A catalog change also does not itself correct an already-saved appointment.
7. To share B, return to “Your locations” and use “Open site” on Parque’s published row. Check the public page’s name, address and services before “Copy link”. Each location has its own link; even if a location picker appears, check which page is open so you do not send A’s link to someone wanting B.
8. In Plan & top-ups, included WhatsApp notifications and AI Look uses share one account monthly pool; having A and B does not double that allowance. Purchased packs stay in the chosen location. If B needs a pack, select and verify B before buying, then check its credits; do not assume they will also appear in A.
9. If “One WhatsApp for all locations” is offered, check which location already has the connected number and will host it. For example, sharing from A to B requires the eligible setup shown by the panel; do not connect the same number twice through Meta. Read “Share WhatsApp” and its confirmation, then after reloading check which location uses its own or shared number. If the option is absent, consult connection guidance or support.
10. Sharing the number does not merge records or automatically enable Mía; check each location. Dashboard Help does not change prices or execute actions. The Owner assistant on WhatsApp is separate, requires active Élite and a registered number and operates only the location receiving that chat; selecting B in the browser does not reroute it. For the same price in A and B, edit, save and verify Services yourself in each dashboard location.

Feature availability depends on your plan and permissions.