Team & working hours
Understand team and professional metrics
Understand team and professional metrics
Step by step
- Open your team or professionals section from the sidebar; its name depends on the business.
- Open the team and read the metric period. Monthly ranking uses completed appointments; active status and filters affect displayed profiles.
- In detail read revenue, completed/cancelled counts, reviews, retention and top services. Retention measures returns in its stated window, not promises to return. No previous month does not imply 0% change.
- Use linked Calendar/Customers/Reviews/Income cards to inspect records and period. Collaborators receive only their own figures; this is not payroll or unpaid-commission balance.
- An error/dash is not zero; reload and respect money privacy when sharing. Percentage/owner-profile changes use the authorized editor, not these metrics.
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