Marketing
Review campaign recipients, results and CSV
Sent, delivered, read, reply and booking are different outcomes.
Step by step
- Open “Marketing” from the sidebar.
- As owner with Élite, open the correct location’s campaign and Results. Distinguish sent, skipped, failed, replies and bookings.
- Select a metric to open its recipient list. Search by name/phone and inspect each row, delivery trail and linked appointment when present.
- Attributed revenue uses saved prices of linked appointments, not proof of online payment. Open the original appointment to check date, service, professional and price.
- Use Download CSV for the shown list and verify its filter. Download does not send another campaign or delete data; close the list to return to details.
- If metrics fail or delivery is uncertain, reload and share campaign/period/outcome with support. Do not infer universal reading or resend because a counter is empty.
Feature availability depends on your plan and permissions.