Help centre
Go to Acomply

Marketing

Limit campaign frequency and set quiet hours

These Marketing preferences do not switch off Mía or all appointment notices.

Step by step

  1. Open “Marketing” from the sidebar.
  2. As owner with Élite, open Marketing and expand “Send settings”. Find “Marketing cadence” in the correct location.
  3. Set the weekly maximum per customer, from 1 to 10. It differs from campaign balance, WhatsApp balance and a campaign’s recipient ceiling.
  4. Enable quiet hours and select start/end and timezone, or follow the business timezone. The switch only stages changes; press Save to persist everything.
  5. Wait for confirmation, reload and verify each field. They save separately; an error can leave partial updates.
  6. Inspect existing campaign status: quiet hours may queue sends and frequency may skip customers. Preference edits do not recall messages or guarantee delivery. Do not duplicate a campaign to bypass waiting.

Feature availability depends on your plan and permissions.

Need a hand?

Find guidance in our articles or contact our team.

Contact support