Marketing

A campaign is queued or did not reach everyone

Distinguish drafting, scheduling, sending and delivery before resending a campaign.

Where do you use Acomply?

Step by step

Open “Marketing” from the sidebar.
Open the correct campaign in the active location and check state/scheduled date/metrics. Draft or ready does not mean sent.
For scheduled/queued state review date and quiet-hours notice. Cancel schedule, pause and resend differ; do not duplicate to bypass waiting.
For failure/pause read reason and check own WhatsApp/template/balance/payment. Owner tests concern that send only; reception on that phone is not audience-wide proof.
Check sent/skipped/failed and delivery trail. Missing consent can skip recipients; sent is not read. Confirm uncertainty with support before resend.

Feature availability depends on your plan and permissions.