Marketing

Choose campaign recipients and record consent

A matching audience does not mean everyone can receive promotions.

Step by step

1. Open “Marketing” from the sidebar.
2. As owner with Élite, open Create campaign in the correct location. Choose an audience group or Specific customers and inspect preview before saving.
3. For specific customers, search/add the correct results and remove mistaken selections. Adding a phone manually can create a real customer, not only a temporary recipient.
4. Distinguish matched customers, those with phones, the eligible-recipient count and remaining allowance. Specific customers is calculated from your selection and does not itself prove stored general consent. No count replaces the customer’s actual permission.
5. If Maximum messages in this campaign appears, enter a whole number from 1 to the displayed maximum: the smaller of the preview’s eligible count and remaining allowance. The field clamps the number when you leave it; a larger entry is not a reach promise.
6. Leave it blank to use the whole segment, subject to permission, exclusions and allowance at send time. Save stores the chosen ceiling in the campaign audience; it sends no messages. After changing selection or consent, review the preview again before saving.
7. Use audience consent registration only when those people already authorized promotions; read and confirm the attestation. Record real permission, not an exception to bypass STOP.
8. Verify the updated count, save and inspect the draft audience. Saving or consent registration does not send; after error reload before adding or attesting again.
9. When sending with a ceiling, successful sends count toward it; later recipients may be Skipped due to limit rather than failed. Check actual results: saving a ceiling does not establish delivery or increase the monthly allowance.

Feature availability depends on your plan and permissions.